
Sending Review request Email with low open rate is waste of time and effort. your customer are less chance to open email and write a review
People often check whatsapp. Easy to get open and get response easily. there is very higher chance to get a reviews
Submit the review form is very boring way. your customers are does not like the forms.
Ask the reviews as a conversation in the platform they engage most. your customers can submit the review with the same feeling of chat with loved ones
Taking video or photo of product and upload video/photo to the form is difficult and take more time. your major customers are not willing to do that
Just click the camera button in Whatsapp and send the photo or video. that is so easy never before
Handling Negative review is long process. Identify the customer and reachout the customer via phone or email
Just send a customer whatsapp support message for customers those who give rating below 3