We’ve all heard that reviews are essential for increasing the social proof of your products. But you might be wondering what else you can do with all those lovely customer photos and reviews.
Here are a few pointers to help you turn that fantastic UGC into a significant sales driver. Assisting you in increasing traffic and conversions for your store.
Review collection through WhatsApp
Reviewbit is an one-of-a-kind product review app that allows small and large brands to automatically collect customer feedback via WhatsApp. Reviewbit allows you to increase social proof and customer trust without risking your brand’s integrity. Merchants use our simple reviews plugin to collect customer feedback on WhatsApp, Shopify, and Shopify Plus, boosting social proof and sales. WhatsApp can help you collect reviews from your customers quickly. Due to WhatsApp’s high open rate, you can convert all of your orders into reviews.
Place the widget where it will be seen
The Review Widget collects and displays customer reviews and star ratings on product pages. This widget acts as social proof on your product pages, allowing customers to evaluate your products while also providing additional information above your product descriptions.
Allow your satisfied customers to do the talking.
Do you know one fact?- 72 percent of consumers will wait to act until they read reviews.
Making sure your product reviews are prominent and visible on your product pages shows the customer that you are proud of your product and have the proof to back it up.
You worked hard to earn that fantastic UGC; don’t hide it!
Using WhatsApp, send review request messages
Return happy customers to your store to purchase again.
Asking for a review in advance increases your chances of receiving one (you don’t get what you don’t ask for). It also reminds your customers of how wonderful their experience was at your Shopify store.
After they finish writing that raving review, your delighted customers are automatically directed back to your homepage to make another purchase with that wonderful feeling in mind.
Encourage customers to make a second purchase.
Offering a discount in exchange for a photo review provides an extra incentive for your customer to take a photo and provide your store with the best social proof of all, UGC of a real person using and enjoying your products! This discount will give your existing customers even more reason to return to your store and purchase again.
They just told you how much they liked your product, and now they get 15% off their next purchase?! This is exactly what they require to entice them to purchase again.
I discovered that approximately 45% of all Reviewbit discount codes were eventually used. According to research, repeat customers are not only less expensive to acquire, but they also spend more than first-time buyers!
When a customer has a fantastic experience twice, the likelihood of returning to you increases significantly.
Share customer feedback on social media
Display your social proof.
When you share your best reviews on social media, you demonstrate to all of your fans and followers how pleased customers are with your products.
Seeing another real person, just like them, using your products and receiving a 5-star review makes them think, “I want that.”
Make sure to share your reviews so that potential customers can find your store and click “Buy now.”